3bdtjl Terms and Conditions

01 General Provisions

These terms and conditions ("Terms") apply to the 3bdtjl platform and all services connected to it. These Terms form a legal agreement between you ("User") and 3bdtjl ("Platform").

By registering on the 3bdtjl platform or using any service, you confirm that you have fully read, understood and agreed to these Terms. If you do not agree with any part of these Terms, please do not use the platform.

The platform provides online casino games, sports betting and related entertainment services. Users bear full responsibility for complying with applicable laws in their own country.

02 Account Registration and Eligibility

2.1 Eligibility Requirements

To open an account and use services on 3bdtjl, you must meet the following conditions:

• You must be at least 21 years of age (for ages 21+).
• You must be a person legally capable of using this platform.
• The information you provide must be accurate, complete and up to date.
• You must not have previously opened or had a closed account on 3bdtjl.

2.2 Single Account Policy

Each user may operate only one account. Opening multiple accounts under the same person's name, from the same IP address, or using the same payment method is strictly prohibited. If this rule is violated, all accounts will be closed immediately and the associated balances may be forfeited.

2.3 Registration Process

During registration you must provide accurate personal information such as your full name, date of birth, address and valid contact details. Providing false information will be considered a fraudulent act.

03 Account Verification and Security

3.1 Identity Verification (KYC)

The 3bdtjl platform reserves the right to verify a user's identity at any time. Before withdrawals or certain other activities, you may be required to submit the following documents:

• A government-issued photo ID (National ID card, passport or driving licence).
• A recent utility bill or bank statement as proof of address.
• Proof of ownership of the payment method used.

3.2 Account Security

Keep your account login details completely confidential. You are responsible for any activity carried out from your account. If you believe your account security has been compromised, contact our 24/7 live chat immediately.

04 Deposit and Withdrawal Policy

4.1 Deposit Rules

3bdtjl supports popular payment methods in Bangladesh. The following rules apply to deposits:

• Minimum deposit amount: ৳500 (for each method).
• Accepted methods: bKash, Nagad, Rocket, bank transfer.
• Deposited funds will only be accepted from a payment source registered in the name of the actual account owner.
• Payments in the name of a third party are strictly prohibited.

4.2 Withdrawal Rules

Withdrawal requests are generally processed within 5 to 30 minutes after verification. However, if additional verification is required in some cases, the time may increase. Withdrawals can only be made using the same method used at the time of deposit.

4.3 Transaction Monitoring

3bdtjl reserves the right to monitor suspicious transactions and temporarily suspend them if necessary, under its anti-money laundering policy.

05 Bonuses and Promotional Offers

5.1 Welcome Bonus

New users can receive up to a 150% bonus on their first deposit, up to a maximum of ৳15,000.

5.2 Wagering Requirements

A 25x (twenty-five times) wagering requirement applies to all bonuses. This means you must wager twenty-five times the bonus amount before it becomes eligible for withdrawal.

5.3 General Bonus Terms

• Each promotional offer will have a specific validity period, which will be stated in the offer description.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering conditions are met.
• Multiple bonuses may not be applicable at the same time.
• 3bdtjl reserves the right to modify, suspend or cancel any bonus offer.
• Bonuses are for personal use only and sharing or transferring them to others is prohibited.

5.4 VIP Program

3bdtjl's VIP Program has three tiers:

• Bronze: Up to 0.5% cashback per week.
• Silver: Up to 1.0% cashback per week.
• Gold: Up to 1.5% cashback per week.

Advancement to a VIP tier depends on your activity and participation on the platform. Contact us to learn more about the benefits of each tier.

06 Gaming Rules

6.1 General Gaming Conditions

All games available on the 3bdtjl platform are supplied by third-party software providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming and others. Each game's own rules apply.

6.2 Technical Errors

In the event of any technical error or system failure, the affected game session may be cancelled and the wagered amount may be refunded. Incorrect results or payouts displayed due to a technical error are not payable.

6.3 Responsible Betting

Users are fully responsible for betting within their means. Contact our support team to set deposit limits, loss limits or self-exclusion on your account.

07 Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Bonus abuse or attempting to collect bonuses through multiple accounts.
• Using the platform for money laundering or illegal activities.
• Attempting to gain unauthorised access to the platform's systems through hacking, cracking or any other means.
• Using any software or automated tools to influence game outcomes.
• Using fraudulent payment methods or filing chargebacks.
• Attempting to control game outcomes by colluding with other users.
• Operating an account under a false identity.

08 Account Suspension and Closure

8.1 Platform Rights

3bdtjl reserves the right to immediately suspend or close any account in the following circumstances:

• Any violation of these Terms.
• Failure to submit documents required for verification.
• Suspicious or fraudulent activity.
• Extended inactivity (one year or more).

8.2 User Rights

You may request voluntary closure of your account at any time by contacting our support. Please withdraw any eligible remaining funds before the account is closed.

09 Limitation of Liability

The 3bdtjl platform accepts no liability in the following circumstances:

• Loss caused by internet connection failure or disruption.
• Delays caused by issues with third-party software or payment gateways.
• Issues caused by the user's own device or network.
• Loss resulting from sharing account details with others.
• Unforeseen circumstances (force majeure) — natural disasters, war or pandemic.

To the maximum extent permitted under applicable law, 3bdtjl's total liability in any case will not exceed the total amount you have deposited during the relevant period.

10 Privacy and Data Protection

To learn more about how your personal information is collected, stored and used, please read our Privacy Policy.

In brief, 3bdtjl may use your information for the following purposes:

• Account verification and identity confirmation.
• Payment processing and management of financial transactions.
• Security monitoring and fraud prevention.
• Providing customer service and support.
• Meeting applicable legal obligations.

We use SSL encryption and other industry-standard security measures to keep your information secure.

11 Responsible Gaming

3bdtjl believes that gambling is a form of entertainment, not a source of income. We are fully committed to responsible gaming.

11.1 Self-Exclusion and Limit Setting

Users can use the following protection tools at any time:

• Set daily, weekly, or monthly deposit limits.
• Set a loss limit.
• Self-exclude your account for a specific period of time.
• Request a permanent self-exclusion.

11.2 Sources of Help

If you or someone you know feels affected by a gambling problem, get support through our 24/7 live chat. For more details, visit our Responsible Gaming page.

12 Dispute Resolution

12.1 How to File a Complaint

For any complaint or dispute, please contact us directly through our 24/7 live chat first. Our support team is always ready to help in Bengali.

12.2 Complaint Process

• Step 1: Submit your complaint via live chat or email.
• Step 2: Our team will review the complaint and gather the necessary information.
• Step 3: A resolution will be provided within a reasonable time.

In the event of a dispute regarding game or betting results, server logs and the game provider's records will be considered as final evidence.

13 Changes to Terms and Conditions

3bdtjl reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• Users will be given appropriate notice before any significant changes.
• The updated terms and conditions will take effect from the date they are published on the website.
• Continued use of the platform after changes will be considered as acceptance of the new terms and conditions.

The latest terms and conditions will always be available on this page. It is recommended to review this page regularly.

14 Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

Our support team provides assistance seven days a week, twenty-four hours a day, in accordance with Bangladesh Standard Time (BST, UTC+6).