3bdtjl Privacy Policy

3bdtjl ("we", "our", or "the platform") is an online casino and betting platform in Bangladesh. We take the privacy of our users very seriously and are committed to protecting your personal information.

This privacy policy applies to the 3bdtjl website, mobile application, and all related digital services. By using our platform, you are considered to have agreed to the terms of this policy.

Please read this document carefully. If you have any questions or concerns, contact us through our 24/7 live chat.

We collect the following types of information for the purpose of registration and service delivery on the 3bdtjl platform:

A. Information You Provide Directly

When you create an account or use services on 3bdtjl, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and nationality
• Identity verification documents (copy of national ID card or passport)
• Information about your preferred payment method (bKash, Nagad, Rocket, or bank account number)

B. Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device information
• Browser type and operating system
• Activity logs on the platform (login time, gaming history)
• User behaviour data collected through cookies and tracking technologies

C. Financial Transaction Information

For deposits and withdrawals, we store the transaction date, amount, and payment method details. This information is used solely for the purpose of financial security and fraud prevention.

3bdtjl uses the information you provide only for the following lawful and specific purposes:

• Account Management: To handle registration, login, password recovery, and ensure account security.
• Identity Verification: To confirm legal age (21 years or older) and identity.
• Financial Transactions: To process deposits and withdrawals and to prevent fraudulent activity.
• Customer Service: To resolve your questions, complaints, and issues.
• Platform Improvement: To analyse user experience and improve service quality.
• Responsible Gaming: To identify signs of excessive gambling and provide support.
• Communication: To send important updates, promotional offers (subject to consent), and security notifications.
• Legal Obligations: To comply with applicable laws and regulations.

3bdtjl never sells or rents your personal information. However, information may be shared with selected third parties in the following limited circumstances:

A. Payment Processors

Necessary information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, or bank transfer. This information is used solely for the purpose of completing the specific transaction.

B. Identity Verification Services

Limited information may be shared with trusted identity verification organisations for the purpose of fraud prevention and age verification.

C. Legal Requirements

Information may be provided to relevant authorities in response to a court order or legal obligation. In such cases, we always provide only the minimum necessary information.

D. Technology Service Providers

We may need to work with technology partners to operate our website and platform. These partners are contractually bound to maintain security standards consistent with our privacy policy.

3bdtjl uses cookies and similar tracking technologies to ensure the smooth operation of its platform. Cookies are small text files stored on your device.

Types of Cookies

• Essential Cookies: Essential for maintaining login status and ensuring security.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyse how the platform is used in order to improve services.

You can control or disable cookies by changing your browser settings. However, disabling some cookies may cause certain features of the platform to not work properly.

3bdtjl has implemented industry-standard technical and organisational measures to protect your information:

• SSL Encryption: 256-bit SSL/TLS encryption is used for all data transfers.
• Server Security: Our servers are operated in secure data centres and undergo regular security testing.
• Access Control: Only authorised staff can view your information for specific needs.
• Two-Factor Authentication: An additional layer of security is provided for account access.
• Regular Security Audits: The security of our systems is regularly reviewed and updated.

However, no method of transmitting information over the internet is 100% secure. We make every effort to protect your information, but absolute security cannot be guaranteed. You should also be careful to keep your account password confidential.

3bdtjl retains your information only for as long as it is necessary or legally required. Retention periods may vary for different types of information:

• Account Information: For as long as the account is active and for a specified period after it is closed.
• Financial Transaction Records: For the period required by legal obligations.
• Customer Service Communications: For a reasonable period after the issue is resolved.
• Cookie Data: From session-level to long-term, depending on the type of cookie.

Information that does not need to be retained for legal reasons after your account is closed will be deleted or securely destroyed using appropriate methods.

As a registered user of the 3bdtjl platform, you have the following rights over your own information:

• Right to Access: You can request to know what information we have collected about you.
• Right to Rectification: You have the right to request correction of any inaccuracies in your information.
• Right to Erasure: You can request deletion of your information where there is no legal obligation to retain it.
• Right to Restrict Processing: You can request that the processing of your information be limited in certain circumstances.
• Opt Out of Marketing Communications: You can opt out of promotional emails or messages at any time.
• Right to Data Portability: Where applicable, you can request your information in a structured format.

To exercise these rights, contact us through our 24/7 live chat or by email. We will respond to your request within a reasonable time.

The 3bdtjl platform is for users aged 21 or older only. We do not knowingly collect or process information from any person under the age of 21.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.

3bdtjl is a Bangladesh-focused platform. However, due to our technology infrastructure, it may sometimes be necessary to process your information outside of Bangladesh.

In such cases, we ensure that the data transfer is conducted under appropriate safeguards and that the receiving party follows standards equivalent to this privacy policy.

3bdtjl may update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Send a notification to your registered email address.
• Inform you of important changes when you log in to the platform.

Continued use of the platform after an update will be considered your consent to the new policy. We therefore recommend reviewing this page regularly.